Shipping policy
SHIPPING POLICY
Processing Time All orders are carefully processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods & Delivery Times
Domestic Shipping (Georgia):
- Standard Delivery: 2-4 business days
- Express Delivery: 1-2 business days
- Tbilisi: Same-day delivery available for orders placed before 2 PM
International Shipping:
- Europe: 5-7 business days
- USA & Canada: 7-10 business days
- Other regions: 10-15 business days
Shipping Costs
- Free standard shipping on orders over 1000 GEL within Georgia
- International shipping rates calculated at checkout based on destination and weight
Order Tracking Once your order ships, you will receive a confirmation email with tracking information to monitor your delivery.
Packaging All fragrances are packaged with premium protective materials to ensure safe delivery. Each order arrives in elegant Nio Parfum branded packaging.
Customs & Duties International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping costs.
Delivery Issues If your order is delayed or damaged during transit, please contact us at [info@nioparfum.com] or Phone number: +995501220002 whats app/viber/telegram, within 48 hours of delivery, and we will resolve the issue promptly.
Restrictions Due to shipping regulations for alcohol-based perfumes, some destinations may have restrictions. We will notify you if your location cannot be serviced.